Senior HR Business Partner – 18 months FTC

About Citco:

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1.8 trillion in assets under administration (AuA), we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Citco Group provides services to our Citco Group of Companies and helps the business to succeed in client service excellence.

The Citco HR function comprises of these six teams that collaborate to support business operations: Talent Acquisition, Learning & Development, Reward, People Operations, HR Portfolio Management and HR Business Partners. Citco recently launched a centralized HR Shared Service model whereby our MyHR team (People Operations) is the first point of contact for HR inquiries.

This opportunity is within the HR Business Partners team. Our core function is to understand our internal clients’ needs, consult on possible solutions, develop those solutions, and deliver them at scale. Our goal is to service our Citco Group of Companies and help the business to succeed in client service excellence. As a valuable member of our talented team, you will work closely with internal stakeholders and cross-functional HR teams to support business operations and help them to achieve their goals.

Your Role:

Reporting to the Senior Vice President of HR Business Partners – Europe, the Senior HR Business Partner will be responsible for being the main point of contact on behalf of HR in supporting internal client groups in the Dublin, Cork, London, Guernsey, and Jersey offices. The successful candidate will consult on and bring forward suggestions and strategies that support the people aspects of business objectives. As a member of the HR Business Partners team, other key components of the role will be to review and implement HR processes and policies, identify efficiencies, risks and downstream impacts to processes, ensure exceptional employee experience, advise and consult senior business leaders, support the continued transition of administrative items to the MyHR (People Operations) team, analyze data/reports, and evaluate/execute initiatives that support key business objectives. The ability to collaborate, take initiative, adapt and prioritize effectively in a fast-paced environment will be essential to your success in this role.

• Partner and collaborate with the Citco HR community and your business groups to ensure people strategies are effectively implemented and supported
• Provide accessible and visible support and guidance to management and employees in many areas of HR
• Ensure successful resolution of Employee Relations issues, which could include investigations, absence management, coaching, policy identification and external legal consultation
• Support and coordinate Performance Management processes, which could include facilitating calibration, supporting the performance review process, talent reviews and supporting progressive discipline processes
• Implement HR initiatives in support of Citco’s business and strategic plans
• Consult HR metrics and data and use the analysis to drive conversations and initiatives with the business
• Maintain oversight of risk, ensure appropriate HR protocols are followed and monitor areas of exposure
• Conduct project management, process improvement and change management activities in line with HR initiative implementation
• This position requires occasional business travel to other office locations (approximately 10% of work time). The successful candidate must possess a valid passport and be able to travel both domestically and internationally as needed.

About You:

• You have a post-secondary education in HR Management or equivalent.
• Minimum of 8 years progressive experience in HR
• In-depth knowledge of Ireland and the UK’s employment laws and policies; knowledge of the Channel Island’s employment laws is an asset
• Experience working in a COE model is an asset
• Demonstrated experience across the spectrum of HR (employee relations, performance management, compensation, and benefits) as well as experience working on HR projects and initiatives
• Process-oriented mind and strong technical capabilities
• Project management and process improvement experience is a strong asset
• Excellent interpersonal and communication skills
• Prioritize collaboration, accountability, and positivity in your interactions
• Proven judgment and decision making ability
• Ability to work independently with a high level of energy, creativity and independent thinking

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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