Change Manager

Company Description

At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society.

Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide.

Our team is dynamic, innovative, and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Job Description

The Change Manager provides support to the Change Management team when change occurs during project delivery such as compensation events, relief events and excusing causes. The role holder supports the Change Management team in ensuring there is a robust, effective, change management process in place throughout the delivery lifecycle for both internal and external changes. The Change Manager assists the team in developing and implementing a thorough and effective change management process liaising with all the relevant functions to bring a holistic approach to the project. The role holder works on the development of a comprehensive approach for managing change across the functions to ensure a unified strategy.

Responsibilities

• Execute the Change Management Plan.
• Liaise with the Project Directorate to manage the programme scope baseline, taking input from Directorate, Technical, Planning, Risk and Cost teams.
• Responsible for inputting into the development of scope and change management policy, processes and standards across the programme, taking industry best practice to drive continuous improvement and assure that these are implemented consistently and effectively across development and delivery areas.
• Support the delivery and implementation of the contingency management processes.
• Support the change management process, owned by delivery teams, reviewing early warnings, evaluating mitigation options, and providing SME advice into the commitment to and authorisation of compensation and change events.
• Conduct quality and assurance checks of submitted change proposals and ensure clear visibility of implications and movements from the programme baseline position in scope, budgets and schedule, raising any issues or risks.
• Maintain the change register and assure reporting of changes at all levels within the programme, regularly communicating status to relevant stakeholders to enable prompt decision making, approvals and financial authorisations.
• Develop and maintain relationships across delivery teams, providing specialist scope and change management support where required.
• Perform additional tasks, activities, or other duties as required or assigned as part of the role.

Qualifications

Experience

• 5 years’ experience of managing change in a large-scale organisation or projects of a similar scale / complexity.
• Experience in project management or project controls.
• Experience in a previous role as Project Controls Engineer with proven track record of successful delivery in an infrastructure environment.

Skills

• Excellent verbal and written communication skills to facilitate clear and consistent dialogue between all parties involved.
• Ability to organise tasks, manage time effectively, and ensure that all aspects of the change process are well-coordinated.
• Strong understanding of change management principles, methodologies, and tools.
• Ability to establish and implement processes to alter the scope of change initiatives and implement protocols when necessary.
• Ability to establish and manage reviews, during and after change initiatives.
• Ability to understand the implications of change proposals on the programme and engage with appropriate stakeholders to clearly and persuasively communicate these for their consideration.
• Ability to provide evaluations of progress, methodologies and continuing relevance at the different stages of the project life cycle.
• Ability to work collaboratively and produce clear written and verbal communications.
• Highly organised and structured.
• Process drive person – clearly understands, follows and administers a process.
• High attention to detail – to ensure all stages met and details provided to support effective management of change.
• Strong communication skills and ability to work with various stakeholders.

Formal Education Qualifications

• Minimum Level 8 degree in relevant discipline, e.g. Construction, Project Management, Quantity Surveying or other STEM related degree.

Practicing / Training / Compliance Certification

Advantageous however not mandatory for this role:

• Project Management certification (e.g., PMP, PRINCE2)

Additional Information

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/

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