Commercial Manager

Organizational Background Information

Opening for Hillebrand Gori Ireland LTD

Role Title: Commercial Manager

Business Unit: DHL Global Forwarding

Location: Dublin

Scope of Role: To lead and manage the Commercial Department ensuring that targets in relation to service procurement, quality, pricing and productivity are met at all times. Supporting the Head of Ocean Freight in all aspects of their role and providing cover when necessary

Reports to: Head of Ocean Freight Hillebrand Gori Ireland

General Responsibilities

Key Accountabilities

• Supplier and Carrier Management
• Identify new suppliers applying governance over the
• Manage SRM
• Manage existing suppliers and carriers through meetings / KPI’s / correcting issues / ensure resource is available • Run tenders / negotiations
• Produce / manage agreements (SLA’s) / contracts
• Ensure internal pricing systems are up to date including monthly audit checks
• Look for and implement cost savings Pricing
• Suggest / Implement pricing policy • Ensure pricing team are following policy
• Ensure internal pricing systems are up to date including monthly audit checks General
• Review team/departmental procedures. Suggest changes to provide positive improvements • Ensure a ‘best in class’ service is offered at all times
• Identify resource requirements in order to achieve agreed service standards
• Drive performance by training and coaching staff as required within own areas of responsibility
• Promote efficiency and profitability by encouraging and facilitating a climate of best practice and quality throughout the department
• Translate agreed objectives and priorities into clear plans for self and others
• Provide and effectively communicate direction and purpose for the teams using a variety of methods including team briefings/meetings Actively promote and maintain Group culture, style and standards within the company
• Interact with central buying (EO – Beaune Team)
• Client Development – external visits • Visits to other Hillebrand Gori offices
• Ensure operational compliance to all revenue and international trade legislative requirements, and all requirements under data protection legislation in addition to all company policies and procedures (H&S, Quality, Environmental, HR, etc), and work in a manner that supports the Company environment programme

Additional Responsibilities :The above duties are not an exhaustive list. The jobholder may be required to undertake additional duties as the needs of the business dictate

Managerial Responsibilities

• Review processes / Suggest / make changes / improvements
• Personnel Management – holidays / sick days
• Development – goal setting / performance reviews / guidance and training

Key Contacts

• Internal Staff (Globally)
• Industry Network
• Suppliers/Carriers

Personal Skills

• Advanced communication skills and styles
• A willingness to question the tradition to find a better way
• A genuine commitment to service delivery
• Excellent verbal and written English
• Good computer skills including Outlook, Word, Excel & Power point

Professional Experience/Skills

Experience in leading teams through change

Experience in managing and developing people

Demonstrable experience in using various motivational techniques

Excellent planning and organisational skills

Proven analytical and troubleshooting skills

Skills / Qualifications:

Expected Qualifications : Good standard of general education

The above statements are intended to describe the general nature and level of work performed by people assigned to this role. They are not intended to be construed as an exhaustive list of all job duties performed. The Company reserves the right to revise or amend duties at any time.

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