Healthcare Solutions Manager

Job Description Summary

The Healthcare Solutions Manager will collaborate with internal and external stakeholders to achieve business and growth objectives through a series of measurable activities, services, and projects aimed at optimizing the patient journey and supporting access strategy.

Relocation Support: This role is based in Dublin, Ireland. Novartis is unable to offer relocation support: please only apply if accessible.

Job Description

Key Responsibilities:

• Identify and pursue new business opportunities in hospitals and primary care centers by mapping patient journeys, identifying barriers, and implementing effective solutions
• Gather customer insights from field interactions and advisory boards to inform strategic decisions on access, reimbursement, and pathway optimization
• Develop and deliver innovative solutions that engage patients and healthcare professionals, improve outcomes, and reduce illness burden
• Prepare business cases for new solutions/services, including establishing success criteria, financial modeling, partner identification, risk assessment, and mitigation planning
• Support onboarding of accounts and healthcare professionals to company-provided solutions, including patient support programs for both new and existing brands
• Build and maintain strong professional relationships at regional and national levels with key customers
• Collaborate with internal teams such as Sales Managers, Field Representatives, KAM, and Medical Associates to deliver on key projects
• Work cross-functionally to achieve business objectives

Essential Requirements

• Degree in Science, Marketing, or Business
• Minimum 5 years’ experience in a pharmaceutical, field-based, customer-facing role in Ireland
• Strong relationship-building and communication skills
• Experience in marketing activity management and execution desirable
• Advanced strategy, project management, and financial acumen
• Customer-focused with strong negotiation and analytical skills
• Technical proficiency and passion for new technologies and analytical tools
• Creative, innovative, and strategic thinker
• Experience in brand planning and strategy formulation

You’ll receive:

• Competitive salary
• Annual bonus
• Pension scheme
• Shares scheme
• Health insurance
• 25 days annual leave
• Flexible working arrangements
• Subsidized dining facilities
• Employee recognition scheme
• Learning and development opportunities

Skills Desired

Agility, Business Development, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Joint Ventures, Market Access, Marketing Strategy, Market Share, Market Trend, Medical Affairs, Negotiation Skills, People Management, Priority Disease Areas Expertise, Product Launches, Product Lifecycle Management (PLM), Profit and Loss (P&L), Stakeholder Engagement, Strategic Partnerships

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